Privacy Policy

Protection That Performs

Privacy Policy & Data Protection Policy

Last Updated: 13 October 2026

Industrial Metal Powders India Pvt. Ltd. (“Industrial Metal Powders India Pvt. Ltd.”) respects the privacy of visitors to its website, its employees and consultants, and is committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected through the website, how it may be used, how it may be shared, and how individuals can contact the company regarding their personal information.

1. Information We Collect

Industrial Metal Powders India Pvt. Ltd. may collect the following information when visitors use the website or contact the company:

  • Contact form information: Name, email address, subject, and message submitted through the website's contact form.
  • Communication information: Information voluntarily provided when communicating with the company through email or other available contact channels.
  • Technical information: Certain information, such as IP address, browser type, device information, access logs, and website usage data, may be collected automatically depending on the website's configuration, hosting environment, cookies, and analytics tools.
  • Employee information: If you are an employee of the company, we may collect personal information such as your name, contact details (address, email address, and phone number), date of birth, gender, government-issued identification details, educational qualifications, employment history, emergency contact details, and other information relevant to your employment. We may also collect the following sensitive personal data or information from you such as your bank account details and biometric information.
  • Consultant information: If you are a consultant or service provider engaged by the company, we may collect personal information such as your name, contact details (address, email address, and phone number), government-issued identification and tax details, and information relating to your engagement and services. We may also collect certain sensitive personal data or information from you, namely financial information.

Visitors should avoid including sensitive personal information in the contact form unless it is specifically requested and an appropriate process has been established.

2. Purpose of Collection and Use

Industrial Metal Powders India Pvt. Ltd. may use the information collected to:

  • Respond to enquiries and messages.
  • Provide information about products, services, and business offerings requested by visitors.
  • Communicate with prospective and existing customers.
  • Maintain website functionality, security, and performance.
  • Analyse website usage and improve website content and user experience, where applicable.
  • Maintain business records and meet applicable legal obligations.
  • Maintain employment and engagement records, and process salaries, payroll, and other employee benefits and reimbursements.
  • Authenticate employees, record attendance, and enable access to office premises, using biometric information provided by employees.
  • Make payments to consultants for services rendered.

Information will be used for purposes consistent with the reason it was provided and applicable law.

3. Consent

Where consent is required, Industrial Metal Powders India Pvt. Ltd. will seek consent for the relevant purpose before collecting or using personal information.

Visitors may choose not to submit information through a website form. However, the company may be unable to respond to an enquiry if the information required to process it is not provided. Similarly, if an employee or consultant does not provide, or subsequently withdraws consent for, the relevant information, this may affect the company’s ability to process salaries, payments, and related benefits, record attendance, or provide access to office premises, and the company reserves the right to discontinue the services or arrangements for which such information was sought.

Where applicable, individuals, including employees and consultants, may withdraw their consent at any time in writing by contacting the company using the details provided in this policy. Withdrawal will apply prospectively only and does not affect processing already carried out lawfully before the withdrawal, and certain information may need to be retained where required by law.

4. Cookies and Similar Technologies

The website may use cookies or similar technologies to support website functionality, security, analytics, or performance, depending on the tools enabled on the website.

Visitors can manage cookies through their browser settings. Disabling certain cookies may affect some website features.

Details of the specific cookies and third-party technologies in use should be confirmed against the website's actual configuration.

5. Disclosure and Sharing of Information

Industrial Metal Powders India Pvt. Ltd. does not intend to sell personal information collected through its website.

Information may be shared, where necessary and appropriate, with:

  • Website hosting and technical service providers.
  • Email, customer relationship management (CRM), analytics, or other service providers actually used by the company.
  • Payroll, banking, human resources, and attendance or access-control system providers engaged by the company.
  • Professional advisers or relevant authorities where disclosure is necessary to meet legal obligations, protect rights, or address security concerns.

Service providers should be given access only to information necessary for their assigned functions, subject to applicable contractual and legal requirements.

The specific third-party providers used by the website must be verified and documented before this policy is published as final.

6. Data Retention and Deletion

Industrial Metal Powders India Pvt. Ltd. will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory, contractual, and business recordkeeping requirements.

When information is no longer required, it will be deleted, anonymised, or securely disposed of, as appropriate and technically feasible.

The company will establish and follow an appropriate retention and deletion procedure covering website form submissions and relevant copies held in email inboxes, business systems, and backups, subject to applicable requirements.

7. Data Security

Industrial Metal Powders India Pvt. Ltd. will take reasonable security measures appropriate to the information handled and the risks involved to help protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include appropriate access restrictions, secure website connections, software updates, access management, and safeguards provided by relevant service providers, depending on the controls actually implemented.

No method of electronic transmission or storage can be guaranteed to be completely secure.

8. Access, Correction, Withdrawal, and Deletion Requests

Individuals, including employees and consultants, may contact Industrial Metal Powders India Pvt. Ltd. by using the details provided in this policy to request access to, review, correction or modification of, or deletion of their personal information (including sensitive personal data or information such as bank account details and biometric information), or to withdraw consent where applicable and legally permitted.

Requests will be assessed and handled in accordance with applicable law. The company may request reasonable information to verify the identity of the requester before taking action. The company is not responsible for the authenticity of the personal information provided by individuals.

Some information may need to be retained, or may not be corrected or modified, where required or restricted under applicable law, law enforcement requests, or judicial proceedings, or for legitimate recordkeeping purposes.

Privacy and data-related requests can be sent to: marketing@imp-india.com

9. Third-Party Websites and Services

The website may contain links to third-party websites or services. These websites operate under their own privacy practices, and Industrial Metal Powders India Pvt. Ltd. is not responsible for the privacy policies or practices of external websites.

Visitors are encouraged to review the privacy policies of third-party websites before sharing personal information with them.

10. Grievance Officer

For questions, concerns, or grievances regarding the handling of personal information, individuals may contact the designated Grievance Officer:

The company will review and address grievances within the timeframe required under applicable law.

11. Changes to This Privacy Policy

Industrial Metal Powders India Pvt. Ltd. may update this Privacy Policy from time to time to reflect changes in its website, information-handling practices, or applicable legal requirements.

The revised policy will be published on this page with an updated “Last Updated” date. Previous versions will be retained for internal recordkeeping.

12. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

Industrial Metal Powders India Pvt. Ltd.
Website: https://imp-india.com/
Email: marketing@imp-india.com
Phone: +91 98816 72810
Hours: 8:00 AM – 6:00 PM IST

Office Address:
SR No. 221, Plot No. 21, MIT Residency, Ground Floor, Below Kashish Arts, Lane No. 3B, Kalyani Nagar, Pune – 411006, Maharashtra, India.

Plant Address:
Gat No. 699/1 & 1B, Koregaon Bhima, Behind Kalyani Forge, Pune–Nagar Road, Taluka Shirur, Pune 412216, Maharashtra, India.

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